These days, this is considered Extreme Leadership: If the team is failing, the leader is failing. As one watches support dwindle, you begin to cover down. To cover down means to taking on the duties of your fallen teammates. In medicine, our medical assistants assist the physician in multiple tasks. Prior authorizations, durable medical equipment,Continue reading “Lessons From Covering Down”
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When Asking for Help, Appeal to People’s Self-Interest, Never to Their Mercy or Gratitude: 48 Laws of Power in the Business of Medicine
It has been a terrible day in the clinic- to top off a month of resignations of clinical staff. You finally sit down at your desk to complete a mound of paperwork, patient notes, and unread results only to find an email from the business department regarding your RVUs. The meeting goes sour as theyContinue reading “When Asking for Help, Appeal to People’s Self-Interest, Never to Their Mercy or Gratitude: 48 Laws of Power in the Business of Medicine”
Trust and Inspire
A military Captain barks orders to their squad, “cover the flank!,” “Cover fire!,” “Go, Go, Go!,” and his squad members think, “I can’t wait to get out of the military.” Meanwhile, a special forces Commander sends their team on their mission. The Commander is silent, and the team is in constant communication. “Target, right.” “GotContinue reading “Trust and Inspire”
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