Lessons From Covering Down

These days, this is considered Extreme Leadership: If the team is failing, the leader is failing. As one watches support dwindle, you begin to cover down. To cover down means to taking on the duties of your fallen teammates. In medicine, our medical assistants assist the physician in multiple tasks. Prior authorizations, durable medical equipment,Continue reading “Lessons From Covering Down”

When is it Too Dangerous?

Across the United States in academic, military, and private clinics, we are experiencing a healthcare worker shortage. Clinical staffing ratios were ‘streamlined’ and ‘optimized’ over the last decade in an effort to decrease overhead to maintain profitability. At one point, we argued that anything less than a 2:1 clinical staff-to-physician ratio is an unacceptable patientContinue reading “When is it Too Dangerous?”